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with Allstate Protection Plans, your customers are in Good Hands®
We work with many of the largest retailers and are the leading provider of protection plans in North America.
We pay for each service visit.
We manage parts ordering, appointment scheduling, and customer communications, so you don’t have to.
We make sure you get paid quickly without hiccups.
We get your customers back up and running, quick and easy, with no hassles.
Allstate has been protecting people and the things they care about most for over 90 years.
As products, technology, and customer expectations evolve, so do we.
Flexible repair options that put your customers in control. Service guarantees that make sure they get back up and running quick and easy, with no hassles. All backed by a brand they know and trust. When it comes to product protection, Allstate Protection Plans is the only provider that offers what your customers deserve.
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Our best-in-class technical support to helps customers setup, connect, and troubleshoot any issues so they get the most out of their tech.
Partners can leverage Allstate's nationwide on-site service network to provide customers with on-demand repair and support services at their home or office. This enables a faster (as soon as same-day) and more convenient service experience.
As part of this commitment we offer our partners market-leading device buyback and trade-in solutions that allow them and their customers to monetize, reuse, and recycle old devices.
Allstate partners can also tap into our broad protection portfolio to offer additional products and services like ID Protection, Roadside Service, Cloud Storage and Backup, and more.
Don’t see your question below? No worries. Quickly find the information you’re looking for on our FAQs page.
A manufacturer warranty provides consumes with limited coverage for select structural, mechanical, or electrical failures and defects. Not every product comes with a manufacturer warranty and they typically last for only 90 days to one year. Additionally, there are a number of issues, such as accidental damage (e.g., drops, cracks, spills) or power surges that are not covered under manufacturer warranties. Protection plans provide coverage over and above a manufacturer warranty and extend the coverage period by multiple years, giving the customer increased peace of mind for their purchase.
By offering customers the option of buying a protection plan, retailers increase consumer confidence and purchase intent by eliminating concerns about future costly repairs or out-of-pocket replacements.
Customers who buy and use their protection plans, and receive a quick resolution for their issue, show increased satisfaction and loyalty to the retailer.
Retailers enjoy increased margin for every protection plan purchased. And protection plans can be broadly sold, even for lower-priced items like small electronics.
Allstate offers protection plans for dozens of product categories and protects a broader assortment of products than any other provider. Common product categories include: electronics, mobile phones, appliances, smart home products, furniture, jewelry, and sporting equipment. If you have questions about a particular product category, please contact us here.
Upon purchasing a protection plan, customers will receive complete coverage details via an email or brochure, with information on how to file a claim. We provide customers with options to file a claim directly with Allstate Protection Plans online or over the phone from the convenience of their home, using our omni-channel claims platform.
Allstate Protection Plans has disrupted the product protection industry with our focus on building a truly consumer-centric service. We provide the industry's most robust claims platform, broadest service network, and the only trusted consumer brand. Today we support more than 130mm customers and tens of thousands of retail locations and ecommerce sites across more than a dozen countries. Our commitment to service excellence is further demonstrated by out longstanding partnerships with many of the world's largest retailers, hundreds of thousands of 5-star customer reviews, and dozens of industry awards.
Yes, we can provide merchant partners with marketing assets and guidelines that detail usage rights.
You can contact us at hello@allstateprotectionplans.com.
